ACCOLA ANNOUNCES THE RELEASE OF NEW VERSION OF CONTACT MANAGEMENT TOOL

ContactManager designed to help lawyers integrate their systems for comprehensive contact relationship management

 

Atlanta, GA – May 3, 2011 - Accola, a legal technology and IT services company, today announces the launch of the U.S. version of ContactManager, a contact relationship management (CRM) tool designed for the professional services industry.

 

ContactManager is a uniquely designed CRM system that was conceptualized in conjunction with lawyers and the marketing departments of legal firms. It integrates with existing systems to facilitate comprehensive client relationship management and it serves the needs of users in information- and knowledge-driven organizations.

 

International firms have been using the European version of ContactManager for the last five years to keep in touch with and organize their contacts.

 

Product benefits include:

- Unique contact approach. There is flexibility in entering the details of a contact to extend the relationship lifecycle and opportunities for business development.

- Always up to date. An accurate centralized contact database enables a firm to save costs of erroneous mailings or undelivered communications.

- Targeted communications. The opportunity for targeted client communications and dynamic promotions with a feature-rich CRM that delivers relevant and reliable content.

- Independently developed. ContactManager is not reliant on additional vendors and as a result, the product predominantly evolves based on the contribution of the users.

 

“We understand the importance for all companies, especially law firms, to have up-to-date contact information for their clients and other contacts,” stated Eric van Alten, president of Atlanta-based Accola. “Our goal is to make it as easy as possible to have the most recent contact information at your fingertips, and we are excited to be bringing this offering to the U.S.”

 

ContactManager features state-of-the-art integration with ADERANT Expert and other financial practice management and document management systems to streamline the CRM processes. The product also integrates seamlessly with Microsoft Office applications, including the common Outlook email client, making it efficient for users to operate on a daily basis.

 

ContactManager is already appreciated by thousands of legal, marketing and secretarial professionals in large, medium and small organizations today.

 

Accola will be showcasing ContactManager at ADERANT’s user conference in Orlando, Florida, May 10-11, 2011.

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